Digital Home Thoughts: URGE Offers No Way to Deauthorize Audio Players?

"After four phone calls to Supervisors at MTV Urge, I believe that what I am about to report is true. The policy of Urge is that you are allowed three PCs, of which each PC can authorize two mp3 players. But, what happens if you sell a player, or one breaks? Or it's stolen? You're out of luck! Here's the scenario: you own one PC and have two players, both authorized to use Urge. Then they both get stolen, so you purchase two more. There is NO WAY Urge can tell your account to deauthorize the two stolen players and permit the two new ones! Incredible, but true."

If this is true (and I have a suspicion it is), then this is a serious limitation of the URGE service. I have no problem with URGE wanting to limit the number of players per install - it makes sense to have limits with subscription services - but not allowing people to deauthorize players? That's just crazy - and the suggestion of "go to another computer" is not realistic for most people. The only real solution would appear to be a complete reformat of the hard drive and a reinstall of Windows, which is just silly.

UPDATE: It looks like this issue has been addressed (please check out the comments).