Digital Home Thoughts: iPod Explodes, Refund Offered Only With Gag Order

"Apple attempted to silence a father and daughter with a gagging order after the child's iPod music player exploded and the family sought a refund from the company. The Times has learnt that the company would offer the family a full refund only if they were willing to sign a settlement form. The proposed agreement left them open to legal action if they ever disclosed the terms of the settlement."

If your product explodes, endangering the owner, the least you can do is offer to replace that product, no strings attached. Apple, in their typically controlling manner, was only willing to offer a replacement product if the owners agreed to never tell anyone about what happened, on fear of prosecution. That's not unusual when we're talking about multi-million dollar settlements, but for an iPod? Gross overkill.