Wednesday, August 4, 2010
Posted by Jason Dunn in "Digital Home News" @ 02:00 PM
"After years (and years) of waiting it's no surprise to see the Xbox 360 finally sliding into the role of IPTV set-top box, but we couldn't have seen Canada's Telus being the first in North America to offer the option. It only switched customers over to the Microsoft Mediaroom platform (also used by AT&T's U-Verse, where the feature should appear soon) powering its Optik TV package earlier this year, enabling this new multiroom setup."
A quick history lesson on Telus: they used to be AGT (Alberta Government Telephone), the monopoly for phone service here in Alberta. Over the years they've privatized, changed their name, acquired many companies, moved into mobile and Internet (DSL) access, grown to cover much of Canada, and lately gone into the TV business. I've been a Telus customer off and on in my life, and have generally disliked the company - from a customer's point of view, they've seemed to be highly dysfunctional, with customer service being an afterthought. I was incredibly happy when I was finally able to get my wife's phone off Telus, thus severing my last and only connection with them. I currently have my home phone, Internet, and cable TV service with Shaw, the cable company out here, and both mobile phones with Rogers. Read more...