Tuesday, May 31, 2011
Posted by Jason Dunn in "Digital Home Talk" @ 08:30 AM
"Today we are excited to share our new direction on Internet pricing and packaging with you, our customers. With your help, we've created a model that we hope you'll agree is fair, flexible and offers a variety of options for customers today and into the future. We'd like to thank the hundreds of customers who took time to come out to the 34 sessions and those who shared their ideas online. Many of those who participated are the technology innovators who told us they wanted an Internet experience that worked not only today, but for the needs of tomorrow. We also heard that our customers wanted transparency, more choice of internet speed and data options, increased flexibility to meet their varied needs, and above all, fairness."
There's been a lot of noise here in Canada bout UBB (Usage-Based Billing), and as one of the big ISPs here in Canada, Shaw is right in the thick of this fight. Unlike, it seems, the rest of the major ISPs (Bell, Rogers, etc.) Shaw is actively seeking out feedback from their customers and have come up with some interesting results. Read more...